Privacy Policy

1. Information We Collect

Information you provide directly: When you place an order or fill out an intake form, we collect your name, email address, phone number, state, and the details necessary to prepare your requested documents. This may include personal information about you and other parties named in the documents.

Payment information: Payment is processed by Stripe, our third-party payment processor. We do not store your credit card number, CVV, or full payment card details on our servers. We receive only a transaction confirmation and the last four digits of your card for reference.

Uploaded documents: If you upload reference documents as part of your intake, those files are stored securely in encrypted cloud storage and used solely for the purpose of preparing your requested documents.

Automatically collected information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used for analytics and to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Prepare and deliver the documents you ordered
• Process your payment and send order confirmations
• Communicate with you about your order status
• Respond to your questions and support requests
• Send you service-related notifications (not marketing without consent)
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Information Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., Stripe for payment processing, cloud storage providers). These parties are contractually obligated to protect your information.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If DocReady Pro is acquired or merges with another company, your information may be transferred as part of that transaction.

4. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. All data is transmitted over HTTPS. Uploaded documents are stored in encrypted cloud storage with access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information and order records for a period of 3 years following your last transaction with us, or as required by applicable law. Uploaded reference documents are retained for 90 days following order completion, after which they are permanently deleted.

You may request deletion of your personal information at any time by contacting us. Note that we may be required to retain certain records for legal or accounting purposes.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. We use:

• Essential cookies: Required for the website to function (e.g., session authentication).
• Analytics cookies: Help us understand how visitors use our site (e.g., page views, traffic sources). This data is aggregated and anonymous.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Portability: Request a machine-readable copy of your data.
• Opt-out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: